Crucial Questions to Ask When Shipping a Car

31811 PACIFIC HWY S B411
FEDERAL WAY, WA 98003

P. 855-511-6545

E. info@HaulCars.com

F. 844-778-4101

Hiring an auto transport company is the best option for moving an automobile. You are free to travel however you see fit and are not required to drive it to the end location. Giving your car back is risky, as some businesses can be dishonest.

The questions you should ask while transporting an automobile overseas or to another country are listed below. You can move forward with them after receiving satisfactory responses from the company. If your car is important to you, hire a professional company.

Asking a Transportation Company the Right Questions

Questions about transportation can range from price range to services provided. Based on the questions we'll address here, you can construct a questionnaire for transportation services.

Is Your Business Licensed and Registered?

The legitimacy of the shippers should be one of your first inquiries. These businesses must be registered with the U.S. Department of Transportation and possess all necessary licenses (DOT). If this isn't your initial inquiry about transportation, it ought to be.

A warning sign is when a company representative declines to provide you with a DOT number so you may check it out. It is how some of the worst auto-shipping businesses operate.

What Are the Possible Timeframes?

One of the inquiries to ask freight companies is about the available timeframes. To choose the choice that is ideal for you, you need to consider your possibilities. The fastest shipping options are usually a priority and guaranteed, although you might have to pay more.

Although it is the most economical, economy shipping takes longer than the other options. Don't be scared to select a more expensive plan if you're in a rush and money isn't a concern.

What Kind of Documentation Must I Establish and Prepare?

Auto transporters ought to request several official paperwork from you. Having the details with them when transporting your car helps avoid delays and solve any issues that may arise. Depending on the method of delivery, specific documentation is required.

Usually, a business will initially request the vehicle's registration, title, and insurance details. You could be required to show photo identification and consent to having your image taken by the business.

How Is My Car Going to Be Moved?

It's one of the crucial queries to ask shipping businesses. Some companies exclusively provide one form of transportation, such as letting a professional drive your car to a predetermined destination. There are often only two options when it comes to other carriers.

Using an open carrier is the most typical method to ship autos. A truck can transport up to ten automobiles at once. All cars are outside in the weather. Although it is less expensive, there is a higher chance that debris will hit the vehicle.

Because the truck only transports a few automobiles inside a protective container, enclosed carriers are safer. Because there are fewer drop-off places, these carriers travel farther and faster than open carriers. However, because of the increased speed and advantages, you should be prepared to pay more for using one.

An automobile is typically secured to a safe location by boats and railroads. The inside of ships can accommodate a large number of parked cars. Because trains are smaller than trucks, the vehicle is in a box or carrier akin to an open carrier on a truck.

Always inquire about the procedure's progress from the organization. The business ought to be delighted to walk you through the process.

Which Insurance Do You Provide?

Standard auto insurance policies do not provide cross-country or international auto shipping coverage. The good news is that auto shipping businesses frequently provide unique insurance for your cars. There's no telling what might occur when they transport the car, so you shouldn't pass it up.

Good businesses will present you with a selection of plans. It is necessary to spend more for sufficient protection, but having faith in the coverage is priceless.

Are There Any References You Can Give Me?

Companies that have been in the auto-shipping business for a while should be able to provide references upon request. Car owners want things to go smoothly, and it makes sense to seek recommendations before deciding whether or not to do business with a particular provider. A trustworthy company will gladly give you a list.

Search online for any reviews if the business rejects or claims none are available. On a company's Google Business profile, there ought to be some. Additionally, some customers post publicly on social media about their interactions with businesses.

Are There Any References You Can Give Me?

Some businesses need that an adult (18 years or older) to hand over the car keys and sign the paperwork to be present during pickup and delivery.

The owner (or another adult) should also be present when an inspection report is needed. In this situation, please be on time and considerate to the company's transporter.

Additionally, businesses often accept transfers from adults who are your friends or family. The procedure has to go without a hitch if there is a suitable representative. For the business to operate at its highest level, your representative should also show up on time for pickup and delivery.

Do You Have a Quote?

If you request one, reputable businesses will provide you with a free estimate. If not, it's usually a warning sign, and you should look for another business. To avoid dealing with a company that withholds additional information regarding the procedure, go for one that is open and accommodating.

Most quote request forms on websites don't ask for personal information. If you don't like the quote, you're not obligated to work with the business.

No Dubious Questions

You might not learn something if you don't inquire. When you want to send your car somewhere, you don't need to worry about having any questions. You should be less inclined to trust a corporation the more evasive it is when responding to your inquiries.

When you want to ship a car over state lines or internationally, these are some of the finest inquiries to make. Once you are familiar with the procedure, you may want to consider entrusting the vehicle to the experts. You may be sure that your car will be delivered fast and safely. To assist you in shipping your car, only work with a reliable business. We're more than willing to help you with the relocation so you can relax.

Terms and Conditions

1. Carrier will pick up and deliver as close to Customer's door as legally and safely as possible. A mutually agreed upon place to load or unload the vehicle(s) may be necessary due to low hanging trees, low hanging wires, narrow streets and residential area restrictions.
2. Haulcars.Com Corp shall provide Customer with an estimated pickup and estimated delivery date. However, delays may occur prior to, and/or during, transport due to weather, road conditions, mechanical problems, etc. There are absolutely no guarantees regarding pickup or delivery times and dates. Haulcars.Com Corp/Carrier shall not be held responsible for loss or damages occasioned by delays of any kind or for any reason, car rental fees or any accommodation fees. Haulcars.com Corp/Carrier shall not be held liable for failure of mechanical or operating parts of Customer's vehicle.
3. Carrier is authorized to operate and transport Customer's motor vehicle between its pickup location and the destination set forth on the shipping order and Bill of Lading.
4. Customer must prepare vehicle for transport. All loose parts, fragile accessories, low hanging spoilers, etc. must be removed or secured. Customer shall remove all nonpermanent, outside mounted luggage and other racks prior to shipment. Vehicles must be tendered to Carrier in good running condition (unless otherwise noted) with no more than a half tank of fuel (preferably 1/4 tank). Any part of the vehicle that falls off during transport is Customer's responsibility including damages caused by said part to any vehicles(s) and/or person involved.
5. Customer must disarm any alarm system installed in the vehicle or provide proper instructions for this matter. In the event said alarm sounds and there are no keys or instructions to turn it off, Carrier may silence alarm by any means.
6. Luggage and personal property must be confined to one suitcase OR one bag in the trunk only, with no heavy articles, and is not to exceed 100 lbs. Carrier and haulcars.Com Corp are not liable for personal items left in vehicle, nor for damage to vehicle caused by excessive or improper loading of personal items. No personal property shall be transported in customer's vehicle(s) that includes, but is not limited to, Explosives, Guns, Ammunition, Flammable Products, Narcotics, Negotiable and Legal Papers, Alcoholic Beverages, Jewelry, Furs, Money, Live Pets, Live Plants or any unlawful contraband. Customer agrees that Haulcars.Com Corp/Carrier may confiscate or dispose of said items with no remuneration. Haulcars.Com Corp/Carrier will not be held responsible for delivery of personal property. If Customer wishes to put items in the vehicle, he does so at his own risk.
7. International Orders: the car must be empty except for factory installed equipment. Indicate the serial number and give car's approximate value in U.S. dollars. Customer is responsible for the proper customs paperwork. (Ask the assigned Carrier for help with these documents.) Any order placed on our website that has a pickup and/or delivery location, such as a port, will be subject to an additional charge of $100. The booked price on our website https://www.haulcars.com does not include the extra charge of $100.
8. If the vehicle is oversized (dual or oversized wheels, extra-large, racks, lifted, limo, etc.) Customer must inquire as to the extra charges. If  Haulcars.Com Corp is not advised oversized/modified vehicles prior to pickup, all extra charges must be paid in cash or money order to the Carrier upon delivery.
9. Customer agrees that Haulcars.Com Corp has the right to reject (cancel) any order for any reason at any time.
10. At the time of pickup, Customer and Carrier will carefully inspect the vehicle for pre-existing damage (exterior only) by completing a vehicle inspection report recorded on the Bill of Lading. Carrier and Customer will both acknowledge the condition of the vehicle and Customer will sign and receive a copy of the Bill of Lading.
11. At the time of delivery, Customer and Carrier will carefully inspect the vehicle for possible damages incurred during transit. Carrier and Customer will both acknowledge the condition of the vehicle and Customer will sign and receive a final copy of the Bill of Lading.
12.Haulcars.Com Corp/ Carrier shall not be held responsible for loss or damages occasioned by delays of any kind or for any reason, car rental fees or any accommodation fees
13. Damage must be noted in the proper place on the Bill of Lading and signed by Customer regardless of weather conditions, time of day or day of week. Signing the Bill of Lading and inspection report without notation of any damage verifies that Customer has received his vehicle(s) in satisfactory condition, and that haulcars.Com Corp/Carrier and their agents are relieved of any further responsibility.
14. Claims and payment of freight charges are two entirely different transactions. Without payment of the freight charges, payment for transportation has not been made. A valid claim will not be paid until freight charges are made.
15. Damage claims will not be honored unless delivered to Haulcars.Com Corp within one (1) hour of signing of the delivery receipt. Any damage claim must be accompanied by three written repair estimates and photograph of the damaged are(s) within 72 hours. No damage claim shall be honored until freight charges due to Haulcars.Com Corp/Carrier, its agents, servants or employees, are paid in full.
16. Customer warrants that he/she will pay the full transportation price due to Haulcars.Com Corp/Carrier in full and will not try to offset any dispute for damage claims and/or delays etc. from freight (transport) charges. It is Customer's responsibility to provide payment when Carrier arrives- unless the balance has been pre-paid in full. All payments to Carrier on orders booked as "Discounted Cash Price" must be in the form of cash, cashier's check or money order - no exceptions. Customer agrees that if the payment cannot be made by these methods, the vehicle will be stored, at Customer's expense, until Customer pays in full all transport charges. Should Customer be unable to accept delivery for any reason, the vehicle will be placed in storage. Any and all storage and redelivery charges will be the responsibility of Customer.
17. Our company reserves the right to change prices on the basis of certain circumstances after the conclusion of the agreement with the consent of the client. The price change is reported by e-mail. The customer's consent must also be in the form of an email.
18. The option to cancel a shipping order is available at any time, at no cost and with no cancellation fee, as long as the order has not yet been assigned (dispatched) to a Carrier (transporter). Our services are considered rendered when a Carrier (transporter) is assigned to an order. Refunds will be processed within 48 business hours of the cancellation request. Cancellation of an order must be submitted in writing via email sent to info@haulcars.com. Haulcars.Com Corp does not accept or honor cancellations made via phone call. Once a Carrier (transporter) has been assigned (dispatched) to a shipping order, Haulcars.Com Corp notifies Customer via email (to the email address provided at service booking). If Customer decides to cancel the shipping order after a Carrier (transporter) has been assigned (dispatched), $199 cancellation fee will be assessed, as our services have been rendered. Any remaining balance will be refunded in full.
This is the complete Contract between Shipper and HAULCARS.COM CORP and can only be amended in writing upon agreement by both parties. This agreement shall be governed by and construed in accordance with State of Washington Law.